Privacy Policy

Effective Date: [Insert Date]

Sierrans Roofing LTD ("we", "our", or "us") is committed to protecting the privacy of visitors to our website and the personal information we collect. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website.

1. Information We Collect

We may collect the following types of personal information through our website:

Name, phone number, and email address (via contact forms or quote requests)
Address or location (if provided in forms)
Login details if you create an account
Payment information (for deposits or online payments, processed through secure third-party systems)
Marketing preferences and communication details
Analytics and usage data (via cookies and tracking tools like Google Analytics)

2. How We Use Your Information

We use the information collected to:

Respond to your inquiries and provide quotes
Deliver roofing services and manage client relationships
Process payments and invoices
Send marketing emails (if you opt in)
Improve our website and user experience
Run advertising and remarketing campaigns

3. Third-Party Services

We use trusted third-party tools and services, which may collect or process your data on our behalf. These include:

Google Analytics (to track website performance)
Google Ads and Facebook Ads (for advertising and retargeting)
CRM systems (to manage customer information)
Email marketing platforms (e.g., Mailchimp)
Web hosting providers
Contact form plugins
Payment processors

We share data with these services strictly to support business functions.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and support marketing efforts.

You will see a cookie banner on your first visit asking for your consent. You can choose to accept, reject, or customize your preferences regarding non-essential cookies.

5. Consent

By using our website, submitting a form, or engaging with our services, you consent to the collection and use of your personal information as described in this policy.

6. Your Rights Under PIPEDA

As a Canadian resident, you have the right to:

Access the personal information we hold about you
Request corrections to your information
Withdraw consent (subject to legal or contractual restrictions)
File a complaint with the Privacy Commissioner of Canada

To exercise any of these rights, contact us at:

Email: hello@sierransroofing.ca

7. Data Security

We take reasonable steps to protect your personal information from loss, unauthorized access, or misuse. However, no system is 100% secure, so we encourage you to use caution when submitting sensitive information online.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with the effective date.